As we evaluate the effects of Hurricane Florence, keeping our customers and first responders connected remains top of mind.
Overall, our network continues to perform well in affected areas. Storm damage and power loss may be affecting service for some customers in parts of North and South Carolina.
As conditions allow, we are deploying additional personnel and equipment to repair and restore where needed.
Additionally, our Network Disaster Recovery and drone teams are standing by to assist in damage assessment and recovery.
In the past few years, we have faced record storms and each year, our people jump into action. This storm is no different.
To provide additional support to the community, we are deploying retail trucks to the Raleigh area in North Carolina. These trucks will provide charging stations and Wi-Fi connectivity to affected residents at local shelters.
We also have a network of over 1,700 hotspots in the affected areas at major retail and restaurant locations. We’re working hard to ensure our customers and first responders have the connectivity they need.
For ongoing updates on Hurricane Florence, visit